Privacy Policy

Who are we

We are Finance & Leasing (London) Limitedand can be contacted on the below contact details:

• Email : enquiries@financeleasing.co.uk
• Telephone : 02085305031
• Address : 40 High Road, London, E18 2QL

Why do we collect and use your personal information

We collect and use your personal information such as your full name, contact details, financial information and company details to enable us to underwrite your credit application and make a lending decision and/or to provide you with our leasing facility.

Upon entry into a hire purchase and/or hire agreement with you we will use your personal information to administer the credit or hire agreement throughout the repayment period.

Where you submit your personal information to us via the enquiry form on our website we will use this information to contact you and discuss your enquiry.

We may use your personal information to send future marketing communication to you by email, telephone, text and/or post in relation to similar products and services that may be of interest to you. It is to be noted that we will not market products to you by telephone if you subsequently register your telephone number with the Telephone Preference Service or by post if you register your postal address with the Mailing Preference Service. Each marketing communication will contain simple instructions on how to unsubscribe/opt-out from future marketing.

Who will we share your personal information with

We will share your personal information with third parties such as HMRC and the FCA where we are required to do so by law.

We will share your personal information with our funders.

We will share your personal information with our accountants for audit purposes.

We will share your personal information with credit reference agencies such as Experian to inform them about your loan performance. For example, where your account enters into arrears or default.

We will share your personal information with third party debt collection and asset repossession agents in circumstances where your account enters into default and we take steps to recover sums owed and/or recover the security or asset under the agreement.

How long will we store your personal information

We will store your personal information for up to six years from when you finish paying off your loan and/or hire agreement. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.

We will store your personal information for up to six years from when you finish paying off your loan and/or hire agreement. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.

What are your rights in relation to your personal information

Right to access
You have the right to request copies of the personal information we hold about you at any time.

Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.

Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.

Right to restrict processing
You have the right to request that we restrict how we use your personal information.

Right to object
You have the right to object to the collection and use of your personal information at any time.

Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.

How can I exercise my rights in relation to my personal information

You can exercise all of your rights by contacting us on any of the above contact details.

How do I lodge a complaint about the use of my personal information

You can lodge a complaint with us directly by contacting us on one of the above contact details.

You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.

You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.